Account deletion

This page explains how to delete your SHAUX account (SHAUX web app and the SHAUX Android/iOS app, developer BriskNest US LLC) and the data linked to it.

Delete in the app or on the web

1. Sign in to the SHAUX app or at shaux.app/login.
2. Open Settings (tap your name, then Settings).
3. Choose Delete account, enter your password and confirm. Deletion is immediate and permanent.

Signed up with Google, Microsoft or Apple and never set a password? Use “Forgot password” on the sign-in screen to set one first, or email us (below).

Can't sign in?

Email hassan.azhar@brisknest.us from the email address on your account with the subject "Delete my SHAUX account". We verify the request and delete the account within 30 days.

What is deleted

• Your profile: name, email, username, password hash and linked Google/Microsoft/Apple sign-ins
• Trackers you own and all their transactions, accounts, categories, budgets, recurring entries, receipts and attachments
• Clients, invoices, quotes, inventory, branding/logo and API keys
• Sharing and invite records (you are also removed from trackers others shared with you)

What is kept, and for how long

• Security logs (IP address, sign-in times): deleted automatically within 30 days
• Billing records (subscription ID, amounts, dates) required for tax and accounting: up to 7 years. Card and bank details are held by PayPal, never by us

Any active PayPal subscription is cancelled with PayPal automatically before your account is deleted. If PayPal can’t be reached at that moment, the account is not deleted and you are asked to try again, so you are never billed for a deleted account. Want to keep a copy first? Export your entries as CSV in the app before deleting.